Privacy Policy

1. Who We Are

Studioous Media Agency ("Studioous," "we," "us," or "our") is a full-service digital agency specialising in brand design, web and app development, marketing, and print design. Our registered office is located in India, and we operate fully remotely, serving clients worldwide.

2. Information We Collect

We may collect the following categories of personal information:

• Contact details: name, email address, phone number, and company name provided via our contact form, email, or WhatsApp.
• Project information: briefs, files, brand assets, and any materials you share with us during a project engagement.
• Usage data: anonymised analytics such as pages visited, time on site, referral source, browser type, and device information collected via privacy-respecting analytics tools.
• Cookies & local storage: essential cookies for site functionality and optional preference cookies (e.g., dark/light theme). We do not use third-party advertising cookies.

3. How We Use Your Information

• To respond to your enquiries and provide project proposals.
• To deliver, manage, and support the services you have engaged us for.
• To send occasional updates about our services — only with your explicit consent, and you may unsubscribe at any time.
• To improve our website experience through anonymised usage analytics.
• To comply with legal obligations and protect our legitimate business interests.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share limited information with trusted service providers who assist us in operating our business (e.g., email hosting, analytics, cloud storage). All third parties are bound by data-processing agreements and are required to handle your data in accordance with applicable privacy laws. We will disclose information if required by law or in response to a valid legal process.

5. Data Security

We implement industry-standard technical and organisational measures to protect your data, including SSL/TLS encryption, secure cloud infrastructure, access controls, and regular security reviews. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Project files and communication records are retained for up to 3 years after project completion, after which they are securely deleted unless you request otherwise.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete the personal data we hold about you.
• Withdraw consent for marketing communications at any time.
• Request data portability or restriction of processing.
• Lodge a complaint with a supervisory authority if you believe your data rights have been violated.

To exercise any of these rights, contact us at hello@studioous.com.

8. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this privacy policy or your personal data, reach out to us:

• Email: hello@studioous.com
• WhatsApp: +91 916 348 2078